Shipping / Delivery Info
At Attire Again, we aim to get your order to you as quickly and smoothly as possible.
All orders will be carefully packaged and dispatched within 1 working day of your order being placed. Once your order has been dispatched, you will receive confirmation where applicable.
Delivery costs will be calculated and displayed at checkout before you complete your purchase.
Any orders over £50.00 qualify for FREE delivery.
Delivery times may vary depending on the delivery service selected and your location. Please allow additional time during busy periods, weekends and bank holidays.
We take great care when packaging every item and want your order to arrive safely and ready to be enjoyed.
Returns & Refunds
We want you to be happy with your purchase from Attire Again. As we sell both new with tags and pre-loved clothing, we carefully check and describe each item as accurately as possible before listing it.
Please remember that pre-loved clothing may show minor signs of previous wear. Any significant flaws, marks or damage will always be highlighted in the item description where possible.
If you are unhappy with your purchase or there is an issue with your order, please contact us within 2 days of receiving your item.
To be eligible for a return, items must be returned in the same condition in which they were received, with any tags still attached where applicable.
For hygiene reasons, certain items may not be eligible for return. This will be made clear where relevant.
Please contact us before returning an item so we can help resolve the issue.
How to Return
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Email us at hello@attireagain.co.uk within 2 days of receiving your order, including your order number and reason for return.
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We’ll confirm whether your item is eligible for return and provide any next steps.
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Carefully repackage your item in the original packaging (where possible), with any tags still attached.
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Return the item using a tracked delivery service. We recommend keeping your proof of postage until your return has been processed.
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Once we receive and inspect your item, we’ll email you to confirm your refund status.
FAQs
Q: How long will my order take to arrive?
A: Orders are usually dispatched within 1 working day. Delivery times depend on the service you choose and your location. Please allow extra time during busy periods, weekends and bank holidays.
Q: Do you offer free delivery?
A: Yes, any orders over £50.00 qualify for FREE delivery.
Q: Can I return pre-loved items?
A: Yes, you can return pre-loved items as long as they are in the same condition you received them in, with any tags still attached where applicable with in 5 days of recieving the return.
Q: Are any items non-returnable?
A: For hygiene reasons, certain items may not be eligible for return. This will always be made clear in the item description where relevant.
Q: When will I receive my refund?
A: Once we receive and inspect your returned item, we’ll process your refund back to your original payment method. Please allow up to 5 working days for it to appear in your account, depending on your payment provider.
Thank you for supporting our small business and for helping us give clothing a second chance